Last updated: 16 July 2026

These Terms and Conditions (“Terms”) govern your use of www.prestigesourcing.net and any sourcing, purchasing, quality control, consulting, warehousing, consolidation, freight coordination or related services supplied by Prestige Sourcing Group.

By using this website, requesting a quotation, instructing us to begin work, accepting a proposal or paying an invoice, you agree to these Terms. If a signed agreement, accepted quotation, statement of work or other written service agreement contains different terms, that document will take priority to the extent of any inconsistency.

1. Definitions

In these Terms:

  • Company, we, us or our means Prestige Sourcing Group, the operator of this website and provider of the Services.
  • Client, you or your means the person, business or legal entity using the Website or engaging us to provide Services.
  • Goods means any products, components, samples, packaging, materials or other items connected with the Services.
  • Services means any services we agree to provide, including sourcing, supplier research, purchasing support, product development coordination, quality control, inspections, factory visits, consulting, warehousing, consolidation, freight coordination and related support.
  • Third-Party Provider means any supplier, manufacturer, freight forwarder, carrier, warehouse, customs broker, inspection company, laboratory, payment provider, consultant or other independent provider involved in delivering the Services.
  • Website means www.prestigesourcing.net and its associated pages.
  • Hong Kong SAR means the Hong Kong Special Administrative Region of the People’s Republic of China.

2. Who Our Services Are For

Our Services are primarily intended for businesses, importers, brand owners, retailers and other commercial buyers. You must be at least 18 years old and have authority to act for any business or organisation you represent.

You must not use the Website or Services for unlawful activity, prohibited goods, restricted trade, fraud, intellectual property infringement or any purpose that could expose us or a Third-Party Provider to legal or regulatory risk.

3. Scope of Our Role

We provide sourcing, coordination, advisory and related commercial support. Unless we expressly agree otherwise in writing:

  • we are not the manufacturer of the Goods;
  • we do not take ownership of the Goods;
  • we are not the importer of record or exporter of record (unless it is a direct to supply order);
  • we are not a customs authority, law firm, tax adviser or insurer;
  • we do not guarantee the conduct, solvency or performance of any supplier or Third-Party Provider; and
  • we do not guarantee that a product, supplier, shipment or commercial project will meet your intended outcome.

Our exact responsibilities are limited to the scope stated in the relevant quotation, proposal, invoice, email confirmation or written agreement.

4. Quotations and Engagement

Quotations are based on the information available when they are issued and remain valid only for the period stated. If no validity period is stated, a quotation may be withdrawn or revised at any time before acceptance.

Prices, freight rates, exchange rates, duties, taxes, port charges, carrier surcharges, supplier pricing and other third-party costs may change without notice. We may revise a quotation where:

  • the scope, quantity, specification, packaging or destination changes;
  • the information supplied to us was incomplete or inaccurate;
  • a supplier or Third-Party Provider changes its charges;
  • exchange rates or transport costs change;
  • unexpected compliance, testing, storage or handling requirements arise; or
  • work outside the agreed scope is requested or required.

An engagement begins when we confirm acceptance of your instructions or when you pay a required deposit or invoice, whichever occurs first.

5. Your Responsibilities

You are responsible for:

  • providing complete, accurate and timely information;
  • confirming product specifications, drawings, materials, colours, dimensions, tolerances, packaging and labelling;
  • reviewing and approving samples, quotations, purchase orders, inspection criteria and shipping documents;
  • ensuring the Goods are lawful, safe and suitable for sale or use in the destination market;
  • obtaining any required licences, permits, registrations, certifications or approvals;
  • checking trademarks, patents, designs, copyright and other intellectual property rights;
  • meeting all import, customs, tax, product safety, labelling and consumer law obligations;
  • maintaining suitable insurance, including cargo insurance where appropriate; and
  • making decisions and payments within the timeframes needed to avoid delay or additional cost.

We may rely on information and approvals supplied by you or your authorised representatives. We are not responsible for loss caused by inaccurate, incomplete, late or misleading instructions.

6. Suppliers and Third-Party Providers

Suppliers and Third-Party Providers are independent businesses. Their own terms, conditions, limits, timetables and operating procedures may apply in addition to these Terms.

We may recommend, introduce, communicate with or coordinate Third-Party Providers, but this does not make them our employees, agents, partners or subcontractors unless we expressly confirm otherwise in writing.

We will use reasonable commercial care when carrying out the agreed Services, but we cannot guarantee that a supplier or Third-Party Provider will:

  • remain financially stable or continue trading;
  • meet every agreed specification or deadline;
  • avoid production defects, substitution or delay;
  • maintain pricing, capacity or lead times;
  • comply with every applicable law or standard; or
  • resolve a dispute, warranty claim or loss on terms acceptable to you.

7. Product Sourcing and Manufacturing

Product sourcing and manufacturing involve commercial risk. Samples, prototypes and pre-production items may differ from mass-produced Goods. Materials, colours, dimensions, packaging and performance may also vary within reasonable manufacturing tolerances.

Supplier statements, catalogues, certificates, test reports and business records may be provided to us by third parties. Unless independent verification is specifically included in our scope, we do not warrant that these documents are genuine, complete, current or sufficient for your market.

You must not place a production order solely on the basis of website images, catalogue information or an unapproved sample where the product outcome is commercially important.

8. Samples, Inspections and Quality Control

Samples and inspections reduce risk but do not eliminate it. Unless otherwise agreed in writing:

  • inspections are visual and sample-based rather than a check of every unit;
  • inspection results apply only to the Goods available and accessible at the time of inspection;
  • sealed cartons, concealed components and internal construction may not be checked;
  • non-destructive inspection does not confirm long-term durability, hidden defects or full regulatory compliance;
  • laboratory testing, certification verification and specialist technical assessment are separate services; and
  • an inspection result is not a guarantee that every unit is defect-free.

You are responsible for approving the inspection standard, acceptable quality limits, defect classifications, testing method and any decision to accept, reject, rework or ship the Goods.

9. Freight, Warehousing and Delivery

Freight, warehousing, consolidation and delivery may be arranged through independent carriers, freight forwarders, warehouses, customs brokers and local delivery providers.

Freight quotations may be estimates until the shipment’s final weight, dimensions, commodity, packaging, dangerous goods status, collection address, destination, route and customs requirements are confirmed.

Unless expressly included in writing, freight pricing does not include duties, taxes, customs inspections, demurrage, detention, quarantine, storage, redelivery, waiting time, remote-area charges, port congestion charges, oversized cargo charges, insurance or costs caused by incorrect shipment information.

Transit times and delivery dates are estimates only. Delays may occur because of production, consolidation, customs, border controls, carrier changes, capacity constraints, weather, port congestion, public holidays, inspections, documentation issues or other events outside our reasonable control.

You should arrange appropriate cargo insurance. Unless we expressly agree to procure insurance for you in writing, Goods move at your risk subject to the applicable supplier contract, Incoterms, warehouse terms, bill of lading, air waybill, courier terms or other transport document.

10. Customs, Duties, Taxes and Compliance

Any estimate of duties, taxes, GST, VAT, customs charges, tariffs, clearance costs or import requirements is general information only and may change after formal assessment by the relevant authority.

You remain responsible for the correct tariff classification, declared value, country of origin, product description, permits, approvals, taxes and import compliance unless a written agreement expressly states otherwise.

We may refuse or suspend work where Goods appear prohibited, restricted, unsafe, counterfeit, incorrectly declared or otherwise legally problematic.

11. Fees and Payment

You must pay all invoices by the due date and in the currency stated. Bank fees, payment provider charges, foreign exchange costs and intermediary bank charges are your responsibility unless stated otherwise.

We may require deposits, staged payments, retainers or advance payment of supplier, freight, inspection, testing, storage or other third-party costs. We are not required to advance funds on your behalf.

Late payment may delay or suspend the Services and may cause additional supplier, freight, storage or administrative charges. You are responsible for reasonable costs incurred in recovering overdue amounts.

12. Cancellations and Refunds

You may request cancellation in writing. Cancellation does not remove your obligation to pay for:

  • work already completed or time already committed;
  • non-refundable supplier deposits or purchase commitments;
  • freight, inspection, testing, warehousing, banking or third-party charges;
  • custom-made, branded, altered or partially produced Goods; and
  • reasonable cancellation, administration or recovery costs.

Any refund is subject to amounts actually recoverable from the relevant supplier or Third-Party Provider. Service fees for completed work are not refundable merely because you decide not to proceed with the wider project.

13. Confidentiality

Each party must take reasonable steps to protect confidential commercial, technical and financial information received from the other party.

We may share information with suppliers and Third-Party Providers where reasonably required to provide the Services. Confidentiality obligations do not apply to information that:

  • is already public through no breach of these Terms;
  • was lawfully known before disclosure;
  • is independently developed without using confidential information;
  • is received lawfully from another source; or
  • must be disclosed by law, regulation, court order or government authority.

14. Intellectual Property

All Website content, branding, graphics, text, photographs, layouts and other materials owned by us remain our intellectual property. You may view and print Website content for your own legitimate business use, but you must not copy, republish, sell, scrape, modify or commercially exploit it without written permission.

You retain ownership of intellectual property that you lawfully provide to us. You grant us a limited licence to use that material only as needed to provide the Services.

You warrant that any brand name, logo, artwork, design, product specification or other material you provide or instruct us to use does not infringe another party’s rights.

Ownership of tooling, moulds, drawings, supplier-created designs, product photography and development work depends on the relevant supplier agreement or written project terms and should not be assumed.

15. Website Use

You must not:

  • interfere with the Website’s operation or security;
  • attempt unauthorised access to systems, accounts or data;
  • introduce malware, harmful code or automated attacks;
  • scrape, copy or harvest Website content or contact information without permission;
  • submit false, unlawful, abusive or misleading information; or
  • use the Website in a way that infringes another person’s rights.

We may restrict or block access where reasonably necessary to protect the Website, our business or other users.

16. Website Information and Third-Party Links

Website content is general information and may not reflect the current price, law, freight market, customs requirement, supplier condition or circumstances of a particular project.

The Website may link to third-party websites or services. We do not control and are not responsible for their content, security, availability, privacy practices or terms.

17. Privacy and Cookies

Our handling of personal information and cookies is also governed by the Privacy Policy and Cookies Policy published on the Website. By using the Website or Services, you acknowledge that information may be shared across borders where reasonably required to communicate with suppliers, service providers and logistics partners.

18. No Guarantee and Disclaimer

To the maximum extent permitted by law, the Website and Services are provided on an “as available” basis. We do not guarantee:

  • continuous or error-free Website access;
  • that Website information is complete or current at all times;
  • specific savings, margins, sales, rankings or commercial results;
  • supplier performance, production quality or delivery dates;
  • customs clearance, regulatory approval or product compliance; or
  • that every defect, risk or issue will be identified.

Nothing in these Terms excludes any warranty, condition, right or remedy that cannot lawfully be excluded.

19. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, exemplary or consequential loss, or for loss of profit, revenue, sales, goodwill, opportunity, anticipated savings, data, business interruption or reputation.

We are not liable for loss caused by:

  • a supplier or Third-Party Provider;
  • manufacturing defects, substitutions or production delays;
  • customs, border, port, carrier or government action;
  • inaccurate, incomplete or late information supplied by you;
  • your approval of a sample, quotation, specification, inspection result or shipment;
  • failure to obtain insurance, licences, testing or compliance advice;
  • events outside our reasonable control; or
  • use of Goods after a defect or safety concern becomes known.

Subject to any liability that cannot lawfully be limited, our total aggregate liability arising from a particular engagement will not exceed the service fees actually paid to us for the specific Service giving rise to the claim during the 12 months before the event that caused the claim.

Supplier payments, product costs, duties, taxes, freight charges, insurance, government fees and other pass-through amounts are not service fees for the purpose of calculating this limit.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

20. Indemnity

To the extent permitted by law, you indemnify us against claims, losses, penalties, duties, costs and expenses arising from:

  • your breach of these Terms;
  • incorrect or misleading instructions or declarations;
  • the importation, marketing, sale, use or recall of the Goods;
  • product safety, labelling, certification or regulatory non-compliance;
  • an allegation that your Goods, branding or instructions infringe third-party rights; or
  • your unlawful or unauthorised use of the Website or Services.

This indemnity does not apply to the extent that a claim was directly caused by our fraud, wilful misconduct or liability that cannot lawfully be excluded.

21. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, fire, epidemic, pandemic, war, civil unrest, industrial action, cyberattack, government restriction, sanctions, border closure, port congestion, carrier disruption, power failure, transport interruption or supplier shutdown.

The affected party must take reasonable steps to reduce the impact. Payment obligations for work already completed or costs already incurred remain due.

22. Suspension and Termination

We may suspend or terminate Website access or Services if:

  • you fail to pay an amount when due;
  • you breach these Terms or a written agreement;
  • you provide false, incomplete or misleading information;
  • continuing the work may be unlawful, unsafe or commercially unreasonable;
  • a supplier or Third-Party Provider withdraws or refuses service; or
  • your conduct creates material legal, financial or reputational risk.

Termination does not affect rights, payment obligations or liabilities that arose before termination. Clauses intended to continue, including payment, confidentiality, intellectual property, limitation of liability, indemnity and governing law, survive termination.

23. Dispute Resolution

If a dispute arises, each party must first make a genuine attempt to resolve it through good-faith discussions. A party claiming a dispute should provide written details of the issue and the outcome sought.

If the dispute is not resolved within 30 days after written notice, either party may begin court proceedings, seek urgent interim relief or agree to use mediation.

24. Governing Law and Jurisdiction

These Terms and any dispute or claim arising from the Website, the Services or an engagement are governed by the laws of Hong Kong SAR, without regard to conflict of law rules.

The courts of Hong Kong SAR have exclusive jurisdiction, except where the parties agree otherwise in writing or where mandatory law requires a different forum.

25. Mandatory Consumer Rights

These Terms are primarily written for business-to-business Services. If you are legally treated as a consumer and mandatory consumer protections apply, nothing in these Terms excludes or limits those protections.

26. Electronic Communications

You agree that quotations, approvals, instructions, invoices, notices and other communications may be given electronically, including by email, online form or messaging platform. Electronic acceptance and instructions may be relied on as evidence of agreement and authority.

27. Assignment

You may not transfer or assign your rights or obligations under an engagement without our prior written consent. We may assign or transfer our rights and obligations as part of a business restructuring, sale or transfer, provided this does not materially reduce your rights.

28. Severability and Waiver

If any provision is held invalid or unenforceable, it will be interpreted or reduced to the minimum extent necessary, and the remaining provisions will continue in effect.

A failure or delay in enforcing a right is not a waiver of that right. A waiver is effective only if given in writing.

29. Entire Agreement and Order of Priority

These Terms, together with any accepted quotation, proposal, invoice, statement of work or signed agreement, form the agreement between you and us for the relevant Services.

If documents conflict, the following order of priority applies:

  1. a signed agreement;
  2. an accepted statement of work or quotation containing specific terms;
  3. an invoice containing specific terms; and
  4. these Terms.

30. Changes to These Terms

We may update these Terms from time to time. The current version will be published on the Website with a revised “Last updated” date.

Changes apply to future Website use and new engagements. Material changes to an existing engagement will not apply retrospectively unless required by law or agreed in writing.

31. Contact Us

For questions about these Terms and Conditions, contact Prestige Sourcing Group: